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November 24, 2020 – Water District Management and First Billing

Dear Residents of Northampton Municipal Utility District:

As you know, Northampton MUD provides water and sewer service to your community. As noted in previous correspondence, the transition date of November 24th is now here. Therefore, we, at Water District Management (“WDM”), are happy to inform you that we are now serving as the municipal utility district operator for Northampton MUD.

Our office is located at 19720 Kuykendahl, Spring Texas 77379. We also have our corporate office located at 17707 Old Louetta Rd., Houston 77070. Should you have any questions concerning your bill or to report any problems with your water or sewer service, day or night, call 281/651-0861 or 281/376-8802. Our regular office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.

Please note that payments can be made at the above-listed locations or by mail to:

Northampton MUD
P.O. Box 550, Spring, TX 77383

**NEW payment DROP BOX located at the Northampton MUD building- 6012 A Root Rd. Drop payment in the drop box anytime at the convenience of your own schedule, 24/7**

On-line payment options are available December 7th. Due to the transition we will be waiving late penalties this month. On December 7th, you may access online payment options through the WDM website at www.wdmtexas.com, click “Pay your bill online” and then select Northampton MUD.
The two following items are VERY IMPORTANT to assure your payments are
credited to your account:

  1. If you are using any form of electronic or web based payments, including through your personal bank, it is very important that you update your payment settings to assure your payments are delivered to the correct location. Please allow 7-10 business days. All mailed payments, whether mailed by you or through your bank, must be mailed to P.O. Box 550 as stated above.
  2. ONLY the first five digits have changed to 75140-XXXXXXXXXX. Please ensure this new account number is reflected on all payments, including your banks bill pay service.

Thank you for your efforts to assure your payments are delivered to our office for proper credit to your account. On behalf of the entire staff at WDM, we look forward to providing the highest level of service that you deserve.

Sincerely,
Water District Management Co., Inc.

Dear Resident,

It is our privilege to serve and work to provide you with exceptional service. As part of our continued efforts we have updated the “pay your bill online” portal with enhanced features you will find listed below.

Water District Management is partnered with First Billing Services to provide Credit/Debit and E-check payment options to Northampton MUD customers. One of the most beneficial changes will be the easy-to-use FirstChoice™ Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.

IMPORTANT INFORMATION: Online payment is available December 7th. You will need to create a new account on the new portal link using your water account information. Visit www.wdmtexas.com, click “Pay your bill online” and then select Northampton MUD.

Don’t forget to update the first five digits of your account number to 75140-XXXXXXXXXX.

If you are currently set up on any form of automatic draft, please update your account information immediately. Update any form of electronic or web based payments, including through your personal bank, it is very important that you update your payment settings to assure your payments are delivered to the correct location. Please allow 7-10 business days.

There are five (5) new options to make payments to your water bill including A FREE payment option using your checking account and routing number.
Payments made using Visa, MasterCard, or Discover will be assessed a lower 3.99% convenience fee.

  • Web payments: Log onto www.wdmtexas.com
    On the home page select the Customer Service tab, select Payment Options Page & click on Northampton MUD
    You must Register your account, OR Pay as a Guest!
  • Live agent assisted payments: call 1-855-270-3592 Monday – Friday: 8:30AM – 4:30PM
  • Automated phone payments: Call 1-855-512-3159 to use the new IVR (Integrated Voice Recognition System) and follow the prompts. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Auto Payments: Log in through www.wdmtexas.com OR contact First Billing at
    1- 855-270-3592 to sign up for auto payments.

For more information or assistance with registration, please contact Water District Management at 281-651-0861 or 281-376-8802 or visit the website at www.wdmtexas.com.

November 24, 2020 – Water District Management and First Billing2020-11-24T15:04:26-06:00

November 2, 2020 – New Billing Information

Dear Resident of Northampton Municipal Utility District,

Our Board of Directors is writing to inform you that as of November 24, 2020, Water District Management will be serving as the Operator for our District. We are confident that WDM will serve our residents in the most professional manner and their 49 years of experience will benefit the District.

Your billing will also be facilitated by WDM and your account number will change. Please note the new mailing address on your bill for returning payment by check. It is VERY IMPORTANT, in order to assure your payments are credited, if you utilize any type of auto-draft or ACH transfer, it will be necessary to make these changes through your bank as outlined below:

  1. If you are using any form of electronic or web-based payments, including through your personal bank, you must update your payment settings. All mailed payments, whether mailed by you or through your bank must be mailed to: Northampton MUD P.O. BOX 550 Spring, Texas 77383
  2. You will be issued a new account number that will be reflected on the first water bill you receive from WDM. Please ensure this new account number is reflected on all payments, including your banks bill pay service.

Additional information will be included in upcoming water bills.

Please note the contact information for WDM:

Phone for billing or reporting any problems (24 hours):

  • Local Office: 19720 Kuykendahl Rd. Spring, TX 77379
    281-651-0861
  • Corporate Office: 17707 Old Louetta Rd. Houston, TX 77070
    281-376-8802

Website: www.wdmtexas.com

The Board of Directors of the Northampton MUD is working to ensure the highest level of service for our residents. You may contact the MUD office from 8:30 – 4:30 M-F at 281-376-3499 or visit our website at www.nhmud.com for more information.

Sincerely,
Northampton MUD

November 2, 2020 – New Billing Information2020-11-02T10:19:00-06:00

August 18, 2020 – 2020 Pool Openings

Due to the delay in KISD school opening, the MUD has extended summer pool hours through Sunday, September 6th. This schedule is affective beginning August 19th.

Northcrest Pool

Monday: Closed
Tuesday to Thursday: 9am – 3pm
Friday: 11am – 9pm
Saturday, Sunday: 11am – 9pm

Inway Pool

Monday: 9am – 3pm
Tuesday: Closed
Wednesday, Thursday: 9am – 3pm
Friday: 9am – 9pm
Saturday, Sunday: 11am – 9pm

On Labor Day, September 7th, both the Northcrest and Inway Pools will be open from 11am – 9pm.

Please Note: These hours are subject to change.

August 18, 2020 – 2020 Pool Openings2020-08-18T15:20:24-05:00
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